Privacy Policy
Last updated: 2026
Vespera Villa Resort ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, make an enquiry, or book a stay at our resort in Wayanad, Kerala.
1. Information We Collect
We may collect the following types of information:
- Contact details such as your name, email address, and phone number.
- Booking details including dates of stay, number of guests, and special requests.
- Technical data such as IP address, browser type, and pages visited, collected via analytics tools.
- Any information you voluntarily provide via contact forms or email.
2. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries and booking requests.
- To manage and confirm your reservations and provide our resort services.
- To improve our website, services, and guest experience based on usage analytics.
- To send you important information related to your stay (for example, booking confirmations or changes).
3. Sharing of Information
We do not sell your personal data. We may share your information only with:
- Service providers who help us operate our website or manage bookings, under appropriate confidentiality obligations.
- Authorities or regulators when required to comply with applicable laws or legal processes.
4. Data Security and Retention
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. We retain your data only for as long as necessary to fulfil the purposes described in this policy or as required by law.
5. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, update, or request deletion of your personal data. To exercise these rights or ask questions about how we handle your data, please contact us at vesperavillaresort@outlook.com.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.
If you have any questions about this Privacy Policy or how we handle your data, please contact us.